Michael Arthur

Data Governance | Government & Regulated Industry Expert

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Education

M.S., Public Policy & Management

Carnegie Mellon University - Heinz College

B.S., Economics

George Mason University - Honors College



Certifications

  • Certified Information Privacy Professional/United States (CIPP/US)

  • Generative AI Fundamentals See Badge

  • Microsoft Azure AI Fundamentals: Generative AI See Certification


Published Work

  • MetroLab Model Data Governance Guide: Participated as an advisor on MetroLab’s Model Data Governance Policy & Practice Guide, providing actionable frameworks for cities and counties to establish and improve data governance practices. This document acts as a reference point for local governments aiming to enhance data use while safeguarding privacy and ensuring compliance. Link

Core Competencies

  • Data Governance: Experience leading data governance initiatives, including chairing data governance committee and drafting and implementing new data policies, resulting in clear, secure, and operationalized data usage standards.

  • Strategy & Analytics: Deep expertise in analytics with a proven track record of enhancing data-driven decision-making within regulated and government environments.

  • IT Management & Operations: Managed IT budgets, asset lifecycle forecasting, and streamlined inventory processes, contributing to fiscal sustainability and operational continuity.

  • Team Leadership & Development: Hired and onboarded staff, led professional development programs, and coached employees to strengthen capabilities in data management, GIS, and analytics.

Skills

  • Governance & Risk: Compliance alignment, data classification, policy development,risk assessment

  • Data Management: Microsft Purview, Azure ( Data Factory, Synapse, SQL), Power BI ( Premium & Pro)

  • Policy Implementation: Enterprise data catalogs, legal coordination, executive presentation and buy-in

  • Project Delivery: Agile and Scrum, backlog grooming,cross- functional execution, system requirement gathering

About me...

With 10+ years of specialized data leadership experience, my expertise bridges the gap between unmanaged, vulnerable data systems and strategic, compliant programs that improve mission-critical decision-making.


Work Experience

Chief Data Officer
Guilford County, NC
Dec 2021 – Present

  • Data Governance and Regulatory Compliance:

  • Led creation and enforcement of comprehensive countywide data governance framework spanning 30+ departments, 100+ source systems, and 22TB of data.

  • Established policies for access, sharing, protection, and classification of sensitive information.

  • Chaired IT Governance Subcommittee on Data Governance and Operationalization Strategy.

  • Created initial countywide policy guidance, compliance workflows, and metadata standards that standardized data management practices enterprise-wide. Coordinated across 20+ departments, legal, and IT to establish unified governance framework.

  • Supported behavioral health and children's services initiatives by embedding governance protocols and enabling secure, compliant data sharing across divisions under legal and regulatory oversight.

  • Authored and negotiated data sharing agreements with external partners (e.g., hospitals), improving performance monitoring and ensuring compliance with HIPAA data security requirements.

  • Enterprise Data Strategy and Infrastructure:

  • Designed and built enterprise data warehouse using existing technology stack, enabling enhanced cross-departmental collaboration and decision-making capabilities across county operations.

  • Developed and integrated robust data pipelines into Power BI Premium and Azure Data Factory, enhancing data infrastructure and enabling secure internal publishing workflows within 6 months.

  • Led procurement and delivery of modern data visualization and analytics platform (Power BI), democratizing data access and empowering self-service analytics across departments.

  • Implemented predictive analytics framework that streamlined executive report generation, resulting in faster insights and improved operational efficiency for senior leadership.

  • Operational Performance Optimization:

  • Developed high-impact dashboards built on new data warehouse infrastructure, providing real-time visibility into critical operational metrics and KPIs across 30+ departments.

  • Led implementation of business intelligence framework that standardized KPIs and reporting metrics across departments, enhancing consistency in data-driven decision-making.

  • Established robust data quality, privacy, and compliance protocols for highly regulated and restricted data sources, ensuring adherence to federal, state, and local requirements.

  • Established comprehensive reporting process that enhanced visibility into compliance metrics, fostering a culture of accountability and data transparency across all organizational levels.

  • Team and Resource Management: Led and developed a high-performing data team of 12 professionals across analytics, engineering, and governance functions.

  • Implemented talent development programs, resulting in 90% retention rate and measurable skill enhancement.

  • Managed annual technology and data operations budget exceeding $1.2M. Strategically allocated resources across infrastructure, tools, and initiatives to maximize operational efficiency and drive technological innovation.

  • Established cross-functional collaboration mechanisms between data team and departmental stakeholders, fostering a culture of data literacy and shared accountability.

Senior Consultant, Strategy & Analytics, Government & Public Services
Deloitte
Aug 2017 – Dec 2021

  • Directed analytics projects and data governance implementations for federal public sector clients, focusing on data security, regulatory compliance, and operational effectiveness.

  • Developed tailored data management solutions for government agencies, helping them leverage data science and analytics to drive informed decision-making.

  • Managed cross-functional teams in implementing data infrastructure improvements that enhanced government agency reporting and data reliability.

Operations Associate
The NPD Group
Aug 2013 – Jun 2015

  • Enhanced forecasting capabilities by automating reporting tools, increasing issue resolution rates, and improving product-matching algorithms for data accuracy.

  • Achieved 98% data matching rates through data quality initiatives, streamlining data ingestion and processing for weekly production.